-
🔶 What is a custom digital portrait?
A custom digital portrait is a handmade illustration by a professional artist based on a photograph you send us. You can choose the style, size, background and details you want for your portrait.
-
🔶 How can I order a custom digital portrait?
Too easy. You just have to follow these steps:
1. Choose the product you like the most on our website.
2. Upload the photo you want us to use for your portrait. Make sure it is a clear, good quality photo.
3. Write the instructions you want to give the artist about your portrait. For example, if you want to change hair color, add text, etc.
4. Add the product to the cart and complete the payment.
5. You will receive an email with your order confirmation. -
🔶How long does it take to get a custom digital portrait?
Delivery time depends on the number of orders we have and the complexity of your portrait. It usually takes 3-5 business days to send your draft portrait to you for review and approval. Once you give us the go-ahead, we will send you the final high-resolution file via email.
-
🔶What format is the final file of my portrait?
The final file of your portrait is in JPG or PNG format with 4K resolution with a 3:2 aspect ratio at 300 DPI. You can print it in the size you want or use it as wallpaper, profile photo, etc.
-
🔶Can I print my portrait or order it?
Yes, you can print your portrait yourself or order it printed in our online store. We offer different printing options such as canvas, poster, mug or t-shirt. You just have to select the option you prefer when placing your order and we will send it to the address you indicate.
-
🔶Can I request a portrait with more than one person or pet?
Yes, you can request a portrait with as many people or pets as you want. You just have to indicate the number of characters you want in your portrait when choosing the product and upload the corresponding photos. The price will vary depending on the number of characters you choose.
-
🔶What type of photographs can I use for my portrait?
You can use any type of photograph you want for your portrait, as long as it is a real photo and not an illustration or caricature. The photograph must be clear and show well the characteristics and details of the person or pet you want to portray. You can also use individual or group photographs, as long as you tell us clearly what you want your portrait to be like.
-
🔶What happens if I don't like the initial design of my portrait?
If you are not satisfied, you can request a maximum of three modifications so that the design conforms as closely as possible to the initial description you gave when requesting the order. We will not charge you any additional fees for revisions, but you can request to add more people, pets or features with a variable extra payment depending on what you want to add. Our goal is for you to be delighted with your personalized digital portrait.